Delivering the right response, right away, 24/7
Rapid Injury Response is your trusted partner in every step of the injury, absence and accommodation response, and prevention journey.
Our Mission
Our mission is to empower organizations to create safer work environments by reducing recordable incidents and lost time while prioritizing the well-being of every employee. Through rapid intervention, expert guidance, and proactive education, we transform workplace safety from a reactive necessity into a seamless, proactive standard.
Powered by SEB
SEB is a leader in benefits technology and administrative services, specializing in business process automation and the creation of advanced benefits technology platforms. Our approach ensures seamless, end-to-end service delivery that improves outcomes, reduces costs, and enhances the user experience.
“Today, we are pioneers. Our solutions harness advanced analytics, digital platforms, wearable devices, and real-time monitoring to deliver personalized health pathways. Whether it’s early intervention, streamlined return-to-work plans, or proactive wellness initiatives, our technology empowers your business to protect, support, and inspire your people like never before.”
– The RIR team
RIR Rapid Solutions
Rapid Injury Response Call
Rapid Care Call
Rapid Injury Response Call
Rapid Injury Response Call
Additional Services
Mental Health & Wellness Education
Engaging educational sessions aimed at promoting mental well-being and resilience among your workforces.
Independent Medical Evaluations (IME)
Objective third-party assessments by medical specialists, providing clear insight and recommendations for complex cases.
Ergonomic Assessments
Detailed evaluations of workstations, delivering practical advice to improve comfort, safety, and productivity.
Physical and Cognitive Demands Analysis
Comprehensive assessment of job requirements to ensure safe and suitable employee placement.
Return-to-Work Assessments
Tailored assessment programs that support employees in safely resuming work after injury or illness.
Core Services Overview
RIR Injury Call – Workplace Injury Assistance
- Telemedical Assistance: Immediate access to experienced nurses via phone or video, ensuring on-site responders act quickly and effectively.
- Injury Education: Expert assessment of the injury severity to determine the most appropriate next steps and recovery process.
- Documentation Support: Incident documentation and metric reporting for quick summary of aggregate injuries.
- Ongoing Monitoring: Follow-up consultations to monitor recovery, preventing complications and lost time.
RIR Mental Wellbeing Call – Workplace Mental Wellbeing Support
- 24/7 Confidential Access: Employers can connect their employees with mental health professionals anytime by phone or video for immediate support and guidance.
- Workplace Challenge Navigation: Expert advice and practical strategies to address stress, interpersonal issues, and other workplace-related concerns.
- Personal Issue Support: Assistance for personal matters affecting work performance or wellbeing, with referrals to additional resources if needed.
- Follow-Up and Monitoring: Optional check-ins to ensure employees continue to feel supported and are progressing toward improved wellbeing.
- Education and Preventive Tools: Access to information, self-care techniques, and ongoing education to strengthen mental resilience.
RIR Case Management - Concierge Medical Case Management
- Individual Case Management: Each concierge case utilizes objective medical findings to ensure accurate determination for accommodation or absence requests.
- Employer Communication: State-of the-art portal provides transparency and immediate updates to ensure HR and managers are informed without breaching confidentiality, supporting workplace planning and compliance.
- Accelerated Recovery: Early intervention and ongoing support shorten downtime and minimize disruption.
RIR Functional Ability Form (FAF) - FAF Express
- Delivers rapid, evidence-based functional testing by regulated health professionals, either virtually or on-site, to determine an employee’s true ability to work.
- No more waiting days (or weeks) for a physician’s FaF form that may not meaningfully inform return-to-work decisions.
- Functional testing and FaF documentation all at the same time.
- Immediate response virtual or onsite.
- Eliminate lost time and indecision.
Why Choose RIR Suite of Services?
- 24/7 Support: Always available when you need us—day or night, weekday or holiday.
- Experienced Professionals: Our team includes licensed healthcare providers, ergonomists, case managers, mental health and wellness educators.
- Customized Solutions: Every workplace is unique. We tailor our services to fit your organization, industry, and workforce.
- Compliance & Best Practices: We stay current with occupational health legislation, technology and industry standards to keep you compliant and protected.
- Data-Driven Results: We track outcomes and provide actionable insights to drive continuous improvement in workplace safety and health.
RIR - Your First Step Toward Safer Workplaces
Partner with RIR and SEB to safeguard your workplace, manage injuries, reduce absenteeism and improve accommodation support. To learn more or schedule a presentation, contact us today. Together, we build a safer, healthier future for your organization.
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