SEB overview

We are one of Canada’s top providers of employee benefits administration software & HR technology solutions.

Our Mission is to empower people and businesses by creating innovative technology solutions.

We operate in a growing industry, and we take pride in having created a great working environment full of energy and enthusiasm to develop best-in-class solutions. This is an active organization that is always on the go! We work in a fast-paced environment and aim to delight our customers and deliver on time.  We take great care in allocating resources with the right skills & attitude to thrive and be a contributing part of the teams they operate in.

Our clients are some of the largest companies in Canada and SEB works as an extension of their HR team.  We provide the technology to streamline their benefits administration and automate their business processes, relieving them from a heavy administrative burden, and allowing them to focus their resources on other key areas in their business.

Job Overview

Under the supervision of the Solutions Manager, the Business Analyst is responsible for creating and documenting details requirements to support product roadmap, supporting IT solutions for the organization and all stakeholders.

Responsibilities

• Lead/participate in Design Sprint workshops, identify high-level requirements directly with internal stakeholders.
• Identifies and defines clearly the needs of internal stakeholders in user stories.
• Translated user needs into functional requirement documents.
• Create workflows to support clarity of the solution design.
• Using company templates and documentation standards brings experience to improve these tools as appropriate.
• Apply documentation best practices to ensure effective change control methodologies
• Supports and leads workshops to help stakeholders understand the suggested and documented solutions.
• Works with UX designers, as needed to support some design initiatives.
• Working with the Product Manager and Product Owner determines products’ features which can be leveraged to meet new functional needs.
• Ensure that the needs of all stakeholders for the system are considered, discussed and documented with appropriate technical or other solutions.
• Develops and updates applicable document templates for suite of deliverables from solution workflows to detailed project deliverables.
• Based on capacity, supports other projects and solutions department initiatives.

Education and Experience

• Education, or equivalent training and experience in one of Business Analysis, Solution Analysis, Process Analysis, Technical Writing or similar role
• Very good English writing and communications skills
• Education, or equivalent training and experience in one or more of Benefits administration, insurance, claims or pension operations (large or small market), or finance is considered assets
• Strong communication skills to effectively take in requirements and communicate them back succinctly.
• Very good MS Word skills
• Good Microsoft Excel skills
• Experience with Visio or similar workflow tool
• Experience with PowerPoint and SharePoint is an asset
• Ability to work (speak, read and write) in French is an asset

We offer you

• A safe and dynamic work environment
• Be part of an amazing team
• Competitive benefits and pension plan, including free access to a doctor 24/7 through our Virtual Health Care platform
• Flexibility to work from home
• Continuing education & training.
• Tremendous potential with a growing organization

SEB Administrative Services Inc. is committed to having a diverse, representative workforce and continuing to build an inclusive environment. We encourage applications from all qualified individuals. SEB Admin is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants irrespective of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Aboriginal/Native American status or any other legally protected factors.

All employment decisions are made based on business needs, job requirements, and individual qualifications. 

We are committed to developing inclusive, barrier-free recruitment and selection processes, and a work environment that supports our diverse workforce. Please let us know if you require accommodation at any stage of the recruitment process. We can be reached at hr@seb-admin.com

We thank you for your interest in SEB Administrative Services Inc. Only candidates under consideration will be contacted.